When the Listing closes, the system will email notifications to the seller. This notification will include all information necessary to
close the sale. It will also indicate whether or not a reserve was met.
If you have successsfully sold your item, you'll need to contact your buyer, accept payment and ship the item. You should contact
your buyer as soon as possible after the close of the Listing, generally within 3 days.
If you don't receive any successful bids you can relist the item.
Contacting Your Buyer
When your listing is over, it's time to get in touch with your winning bidder or "InstaPrice" buyer. The system will automatically
sent an invoice to the successful bidder. A copy of the invoice will be emailed to the seller with the buyers email address.
Ask the buyer for the address they'd like the item shipped to.
Tell the buyer the Shipping cost, How the item will be shipped, The tracking number if you have it, When the item should arrive,
Which payment options you accept,The total price, Tax (if applicable)
Make sure payment is verified before shipping the item, i.e., the check has cleared, etc.
Once you've received payment, the faster you send the item, the likelyhood of the buyer giving you positive feedback and
buying additional items from you is greater.
Make sure when packing the item that you add bubblewrap or other packing material to make sure it arrives in perfect condition.
Shipping with a tracking number and offering insurance will save time. Email the tracking number to the buyer so they can track
the item. This procedure can help resolve disputes if a buyer claims to have never received an item or to have received a broken
item.
Leaving Feedback
An important part of YaHaggle is leaving feedback after your listing has sold. This will help other users determine what it is like to
do business with a particular user.
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