| |
Following this Simple Checklist Will Help You Become a Successful Seller.
|
 |
Find out everything you can about your item. Try typing the name into a search engine, you might find out something you didn't know.
|
|
If someone else is selling the same thing as you are, try to provide more information about the item.
|
|
Monitor the competition. Keep an eye on how much other items the same as or similar to yours are selling for.
|
|
What price is the item being offered at? There's no point starting a InstaPrice listing for $100.00 when someone else is selling the same item for $85.00.
|
|
Write a Title for your Listing. The title should include the name of the item and any keywords buyers might use for searching.
|
|
The item description should have everything that buyers need to know. Describe the item completely, accurately and clearly, including information about the condition, color, brand, model, size, etc. If you're planning on offering international delivery, then it's good to make a list of the charges to different countries and display it on each listing. If you have any special terms and conditions (for example, if you will give a refund on any item as long as it hasn't been opened), then you should make sure these are displayed too.
|
|
Take pictures of the item. It's worth taking the time to photograph your items, especially if you have a digital camera. A good picture enables potential buyers to see exactly what they are bidding on in a single glance. Be sure to take photos of any flaws or markings. You can also insert a video into the Video Displayer.
|
|
Make sure to check your email regularly. Potential buyers can send you an email about anything at any time; not answering these emails will just make them go somewhere else instead of buying from you.
|
|
Emails will be sent to you and the high bidder at the Listing's end. You should contact the winning bidder within 3 days. Email your buyers. It's worth sending a brief email when the transaction goes through. Something like a simple "Thank you for buying my item, please let me know when you've sent the payment". Follow this up with "Thanks for your payment, Your item was sent out via UPS today, the tracking number is _____________." You'll be surprised how many problems can be avoided just by communicating this way.
|
|
Make sure you wrap your items correctly. Wrapping and packing should be professional for the best impression. Use appropriately sized envelopes or parcels, wrap the item in bubble wrap to stop it from getting damaged, and print labels instead of handwritten addresses.
|
|
Follow up. It is worth sending out an email a few days after you sent an item, saying "Is everything alright with your purchase? I hope you received it and it was as you expected." This might sound like giving the customer an opportunity to complain, but you should be trying to help your customers, not take their money and run.
|
|
Providing genuinely good and honest customer service is the only foolproof way to protect your reputation.
|
|
Bidding history, final bid price and email addresses for the seller and the winning bidder(s) or buyers(s) are posted in your My YaHaggle pages for 30 days.
|
| |
Now Start Selling!
|
